Returns & Exchanges
At Rendal, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.
Attach the Label
Download and print your prepaid shipping label from the portal and securely fix it to the outside of your return package.
Drop Off and Track
Take your package to the nearest authorized drop-off location and keep your tracking number until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing